People Operations Manager

<p><strong>Your wellbeing, our mission. Join a company shaping a healthier world.</strong></p> <p><strong>GET TO KNOW US</strong></p> <p>At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.</p> <p>We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. </p> <p><strong>Join us in redefining the future of wellbeing!</strong></p> <p> </p> <p><strong>THE OPPORTUNITY</strong></p> <p>We are hiring a <strong>People Operations Manager</strong> to join our People & Culture team in <strong>São Paulo, Brazil</strong>!</p> <p>Our People Operations team delivers high-quality operational support, ensures strict legal compliance, and elevates the employee lifecycle. In this role, you will lead end-to-end PeopleOps processes, manage key third-party vendor relationships, navigate Brazilian labor relations, and mentor a talented team. By optimizing systems, driving process improvements, and utilizing data-driven insights, you will directly influence operational efficiency and the overall employee experience across Brazil.</p> <p>As a strategic operational leader, you will act as the primary point of contact for PeopleOps matters while collaborating closely with cross-functional stakeholders and external partners.</p> <p> </p> <p><span style="color: rgb(224, 62, 45);"><strong> </strong></span><strong>YOUR IMPACT</strong></p> <ul> <li><strong>Lead, Coach, and Empower the Team: </strong>Directly manage and mentor our local People Ops team in Brazil—prioritizing daily workflows, fostering continuous professional development, and cultivating high cross-functional expertise across all core operational functions.</li> <li><strong>Drive Operational Excellence & Escalation Resolution: </strong>Act as the principal decision-maker and expert escalation point for complex PeopleOps challenges, resolving sensitive inquiries with a decisive, solutions-focused mindset.</li> <li><strong>Champion Labor Compliance & Governance: </strong>Leverage deep expertise in Brazilian labor legislation to align company policies with regulatory requirements, ensuring rigorous compliance, flawless data accuracy, and robust audit readiness.</li> <li><strong>Optimize HR Systems & Workflows: </strong>Oversee key HR technology and operational platforms (including payroll and time tracking), continuously refining processes and automating workflows to maximize operational efficiency.</li> <li><strong>Align External Partners & Key Stakeholders: </strong>Build strong, strategic partnerships with external BPO vendors, payroll partners, and internal business leaders to guarantee seamless service delivery and execution.</li> <li><strong>Leverage Data for Strategic Impact: </strong>Utilize operational metrics and analytics to track team performance and elevate operational quality.</li> <li><strong>Live the mission:</strong> inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.</li> </ul> <p> </p> <p><strong>WHO YOU ARE</strong></p> <ul> <li><strong>An experienced People Operations leader</strong> with demonstrated expertise in managing core HR operations, payroll review, benefits administration, and end-to-end lifecycle management.</li> <li><strong>A Dedicated People Manager:</strong> Demonstrated experience leading, coaching, and developing team members, with strong skills in workload prioritization and team capability building.</li> <li><strong>A Labor Legislation Expert:</strong> Strong, practical knowledge of Brazilian labor laws and compliance standards, with the ability to pragmatically apply legal requirements within a modern culture.</li> <li><strong>A Resilient & Solutions-Oriented Problem Solver:</strong> Decisive with strong filtering and escalation management skills, able to thrive in fast-paced, dynamic environments.</li> <li><strong>Systems Literate:</strong> Hands-on experience with payroll systems (e.g., ADP), time management systems (e.g., Ahgora)and <strong>Workday</strong> are a strong plus. Curiosity and interest about AI tools and automation is highly important.</li> <li><strong>A Strong Stakeholder Communicator:</strong> Fluent in <strong>English</strong> (mandatory) and great communication skills to collaborate with cross-regional teams and stakeholders.</li> <li><strong>Education:</strong> Bachelor’s degree in Human Resources, Business Administration or related fields.</li> </ul> <p>We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in <strong>People Operations leadership/team management</strong>, <strong>regional labor relations and HR compliance</strong> and <strong>Fluent English skills</strong> are mandatory requirements.</p> <p> </p> <p><strong>WHAT WE OFFER YOU</strong></p> <p>With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. </p> <p>Our flexible benefits program allows you to customize some of the benefits, according to your needs!</p> <p><strong>Our benefits include:</strong></p> <p><strong>WELLHUB:</strong> Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.</p> <p><strong>WELLZ:</strong> A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine individual therapy sessions (52 per year) and on-demand content. </p> <p><strong>HEALTHCARE:</strong> Health, dental, and life insurance.<strong> </strong></p> <p><strong>FLEXIBLE WORK:</strong> As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. When you join, use our home office reimbursement to set up your home office. </p> <p><strong>FLEXIBLE SCHEDULE: </strong>Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.</p> <p><strong>PAID TIME OFF:</strong> It’s important to take time away from work to recharge.Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + an extra holiday for your birthday!</p> <p><strong>PAID PARENTAL LEAVE: </strong>Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled. </p> <p><strong>CAREER GROWTH:</strong> Access world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.</p> <p><strong>CULTURE:</strong> You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. <a href="https://wellhub.com/en-us/careers/our-values/">Learn more about our shared culture and values here. </a></p> <p><strong>Want to see what it’s really like to work here? Follow us on </strong><a href="https://www.instagram.com/lifeatwellhub/"><strong>Instagram</strong></a><strong> @lifeatwellhub and watch our team video on </strong><a href="https://www.youtube.com/watch?v=ZgIPiszTVm4"><strong>YouTube</strong></a><strong>!</strong></p> <p> </p> <p><strong>Diversity, Equity, and Belonging at Wellhub</strong></p> <p>We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. </p> <p>Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.</p> <p>Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. <a href="https://www.linkedin.com/posts/wellhub_fairpay-syndio-activity-7407826561531363328-wbN_?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAzHQWABKsRqcpvxy4QpDCJNe_szRdC4hgY">Read more about it here.</a></p> <p>Questions on how we treat your personal data? See our<a href="https://wellhub.com/en-us/careers/job-applicant-privacy-notice/#:~:text=Aviso%20de%20Privacidade%20para%20Candidatos"> Aviso de Privacidade para Candidatos. </a></p> <p><strong><span style="color: rgb(224, 62, 45);"> #LI-HYBRID</span></strong><strong><span style="color: rgb(224, 62, 45);"> </span></strong></p>