Operations Manager

Remote Brazil & Portugal | Full Time | Individual Contributor |
Who We Are
At Yuno, we are building the payment infrastructure that allows all companies to participate in the global market. Founded by seasoned experts from the payments and tech industries, our technology provides access to leading payment capabilities, enabling companies to engage customers confidently and maintain global operations through seamless integrations.
We empower high-performing teams at brands like InDrive, McDonald’s, Rappi, and Viva Aerobus to integrate over 1,000 payment methods via a single API. By leveraging advanced AI and the latest technologies, we orchestrate smart routing and fraud prevention across 80+ countries.
About The Role
We are orchestrating the best high-performing team! 
As an Operations Manager, you will play a critical role in scaling our business by driving efficiency, improving processes, and leading high-impact cross-functional initiatives. This is a highly strategic and hands-on role where you will work closely with Product, Commercial, Finance, and Engineering teams to ensure seamless execution across markets.
The Operations Manager sits at the center of Yuno’s cross-functional execution, driving the processes, data flows, and stakeholder alignment that turn product strategy into market reality. The role is designed for professionals with a strong consulting or strategy background who want to transition into the product and payments space — bringing structured thinking and operational rigor to a fast-moving tech environment.
Your Contribution Will Be
Lead and execute strategic and operational initiatives across key markets
Design, implement, and optimize scalable processes to support rapid growth
Identify operational inefficiencies and drive continuous improvement
Work cross-functionally with Product, Sales, and Engineering to deliver high-impact projects
Analyze data to generate actionable insights and support decision-making
Monitor key business metrics and performance indicators
Manage relationships with partners (PSPs, acquirers, merchants) to ensure operational excellence
Support market expansion efforts and go-to-market execution
Own projects end-to-end, from ideation to execution
Skills You Need
Minimum Qualifications
Fluent English and Portuguese 
+4 years of experience in operations, strategy, consulting, or high-growth startups
Strong analytical skills with experience working with data (Excel, SQL, or similar)
Experience in fintech, payments, or financial services
Proven ability to manage complex projects and stakeholders
Strong problem-solving and structured thinking skills
Ability to thrive in fast-paced, ambiguous environments
Excellent communication and cross-functional collaboration skills
High ownership and execution mindset
Preferred Qualifications
Exposure to global operations or market expansion
Experience working with APIs, payment orchestration, or PSPs
Background in top-tier consulting or fast-scaling tech companies
Strong business acumen with a data-driven mindset
What We Offer at Yuno
Competitive Compensation
Remote Work – You can work from everywhere!
Home Office Bonus – A one-time allowance to help you create your ideal home office
Work Equipment
Stock Options
Health Plan wherever you are
Flexible Days Off